Iconic Cape Town Hotel, The President, Leads The Way In Inclusive Hospitality
The President Hotel Bantry Bay, situated in an idyllic location on the Atlantic Seaboard of Cape Town, is leading the way in inclusivity and accessibility amongst South African hotels by introducing Deafgard devices in the hotel rooms.
The Deafgard device features a vibrating pad and flashing lights, providing instant alerts during an emergency for people who are deaf or hard of hearing.
The Deafgard device is placed on the bedside table and the vibrating dongle goes inside the guest's pillowcase under the pillow so that it can be felt when asleep. Tent cards are placed in the room with instructions on how the device works, what to do in the event of it flashing and/or vibrating, and WhatsApp contact details for more information and assistance.
“In our journey to become more inclusive and accessible, we wanted to improve the guest experience for our deaf and hard-of-hearing guests. The device gives them peace of mind when staying at the hotel so that they feel comfortable and safe - and in turn, we create a more welcoming environment for our guests,” says Reinard Korf, General Manager at The President Hotel.
The Deafgard device is the latest in a series of inclusive measures implemented by The President Hotel.
The hotel has accessible parking bays located close to the entrance, as well as wheelchair accessibility to all floors of the hotel. In addition to this, specially designed accessible rooms are available - all with wider doorways, hand bars in the bathrooms, and sleek wide showers that can accommodate wheelchairs. Specially trained staff are on hand to assist guests with disabilities, as well as staff who are fluent in sign language.
Service dogs are also welcome at The President. In fact, the hotel is pet-friendly for all, so families can bring their four-legged members with them when they go on holiday.
“Pet-friendly hotels are not that common in South Africa, however, we realise how much people love and value their pets and how they improve the lives of their owners, so we introduced a pet-friendly policy as part of our mission to make The President more inclusive to all. For many pet owners, this also removes the stress of worrying about their animals’ well-being if left in boarding kennels or with pet sitters,” says Korf, who explains that pet-friendly rooms are available on the ground floor of the hotel with small outside areas for the pets to play. “The rooms feature dog beds, bowls and a toy, and we also have a special dog-friendly menu. We even host a doggy high tea in the summer months!”
In addition to being pet-friendly, The President Hotel prides itself on being extremely family-friendly and offers a range of room configurations to suit families on holiday - such as one and two-bedroom apartments with separate lounge areas, a special children’s menu, a play area, special children’s spa treatments, and even kiddies foam parties in the pool.
The hotel also has Halaal options on the menu, and there are Qibla arrows in all rooms so that Muslim guests can see which direction to face when praying.
In the world of hospitality, inclusivity is a key driver of success and guest satisfaction. More than just offering accommodation, true inclusivity is about understanding and valuing the varied needs and backgrounds of each guest,” says Korf. “We are committed to making every one of our guests feel respected, understood and as welcome, comfortable and safe as possible. We hold workshops to train our staff in dealing with a diverse range of guest needs, and we are constantly looking at ways to improve the guest experience. In addition to this, we strive to offer an inclusive work culture which improves our employee satisfaction and happiness – which ultimately translates to an enhanced overall guest experience.”
For more information on Cape Town’s most loved hotel, visit www.presidenthotel.co.za or connect with The President Hotel on Facebook and Instagram @thepresidentct.
Recent Posts
- Eco-Spa At Cape Town’s Greenest Hotel Meets Multiple Top Trends May 17, 2024
- Iconic Cape Town Hotel, The President, Leads The Way In Inclusive Hospitality May 6, 2024
- Darling Brew Gluten-Free Beer, Causing A Flutter Amongst Consumers March 26, 2024
- Wine Harvest Commemorative Event Honourees Offer Industry Insights March 26, 2024
- Exploring South Africa's West Coast Way February 9, 2024
- Pamper Yourself At The Luxurious Verde Vita Spa and Wellness Centre November 29, 2023
- Hotel Verde Honoured With Prestigious GREAT Awards November 29, 2023
- Get Your 2024 Growth Hacks Here October 25, 2023
- Buccaneer School Shoes Celebrate Mandela Day at Eastville Primary School July 18, 2023
- Work, Stay, Play And Explore Cape Town’s Top Attractions July 14, 2023
- Happy Birthday to South African Wine! November 14, 2022
- 30 Hot Summers Of Music At Kirstenbosch Summer Sunset Concerts November 7, 2022
- Kirstenbosch National Botanical Garden Winter Wonders 2022 with kids free this school holiday June 27, 2022
- Groot Constantia early birthday celebrations June 27, 2022
- First-Ever Successful Rooting Of South African Critically Endangered “Yellow Peeling Plain Tree” January 21, 2022
- Celebrate Father’s Day With Groot Constantia’s “At Home” Wine Pairing Experience January 15, 2022
- Boxed Relationship Therapy January 28, 2021
- FusionDesign Unboxes Timeless Packaging June 27, 2020
- Communicating with Employees - One size does not fit all! June 27, 2020
- How to Write a Brief - Top 5 Tips June 27, 2020
- FusionDesign ventures into e-commerce with KWV Emporium and Syzygy Social PR February 17, 2020
- Kirstenbosch Summer Sunset Concerts 2019/2020 Official Line-Up November 19, 2019
- !Khwa ttu Heritage Festival not to be missed! August 19, 2019
- FusionDesign Sizzling for 20 Years August 1, 2019
- Public Relations Copywriter July 13, 2019
- Copywriter - Social Media Executive July 1, 2019
- Celebrate International Wine Day with a unique wine experience at KWV May 16, 2019
- !Khwa ttu wins at 2019 African Responsible Tourism Awards April 23, 2019
- Experience the Cape Town Big 6 this summer October 2, 2018
- Cape Town's cheesecake hotspot celebrates their first birthday August 29, 2018
- Public Relations & Social Media Assistant August 29, 2018
- Groot Constantia scoops 7 top awards at the 2018 SA Top 100 Wines competition May 17, 2018
- Cape Town's New High Tea Hot Spot May 14, 2018
- 2018 Trends January 30, 2018
- Celebrating the arts at Groot Constantia November 9, 2017
- Growth Marketing aka "Growth Hacking" October 17, 2017
- 10 ways we make your brand #sizzle! September 6, 2017